Senior Operations & Business Affairs Manager (m/f/d)

Pfäffikon SZ, Schweiz (remote)

Full-time

Permanent employee

We look forward to meeting you!

We appreciate your interest in iGroove AG and Label OS GmbH. Please fill out the following short form. Please refrain from sending your resume via email, as only candidates who upload their information here will be considered. Thank you for your understanding.

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1. How many years have you worked in music distribution, label services or DSP operations, and what was your most relevant role?

2. Which distribution or licensing agreement have you negotiated or redlined yourself? Which clause did you change, and why?

3. Which DSP or YouTube Content ID tasks have you handled yourself, and for roughly how many releases, channels or partners?

4. Which DDEX standards and delivery setups have you worked with yourself?

5. Have you onboarded a new distribution or white-label partner? What was your part, and how long did it take from signed contract to first live release?

6. Have you investigated a royalty or revenue discrepancy? How did you find the cause?

7. Have you handled an artificial-streaming, fraud or platform compliance case (e.g. a DSP audit or a Spotify PPP review)? What was your role in it?

8. Have you worked with fixed turnaround times (SLAs)? Tell us about a time you missed one and what you changed afterwards.

9. How do you keep track of many parallel tasks, and how do you decide what can wait?

10. Please write a short step-by-step guide (max. 10 steps) for a recurring task from your current or last job — written so that a new colleague could do it without asking you. Name the task first.

11. How do you use AI tools in your daily work? Please give one example where an AI result was wrong and how you noticed.

12. Have you ever built an automation or AI agent yourself (e.g. with n8n, Zapier or an LLM)? If so, what did it do?

13. In this role, deal structuring and final legal decisions stay with the COO, while you prepare and execute. How do you feel about working in that setup?

14. Imagine you start with a queue of open contracts, an ongoing DSP audit and two partner onboardings already in progress. What would you do in your first 30 days?

15. Why are you interested in this role, and where would you like to be in two years?

16. How would you rate your German and your English for business use, such as contract negotiations or partner calls?

17. Where are you based, and does working in the EU timezone with occasional days at our office in Pfäffikon SZ work for you?

18. Do you have the right to work in Switzerland or the EU, or would you need a work permit?

19. What is your salary expectation for this role (annual, gross, incl. currency)?

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